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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miss Anonymous

August 23, 2024

1  out of  5
rating by Miss Anonymous
"Don't waste your time here. If you have questions, they will not give you the right answers, they are not knowledgeable and then they are unwilling to call the underwriter. Extremely unprofessional. I called for a quote in a new state and the licensed agent who wants to assure me how capable she is changed my address to the address that I quoted before I even know decided to switch. Becky Lyons is a terrible business owner. She straight up, refused to give me her district manager's name and phone number. This agent went to far as to forward all my calls to state farm to thier office making it impossible to call my agent in Tennessee from my phone number."
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Sammy Wampler

August 23, 2024

1  out of  5
rating by Sammy Wampler
"Yuck yuck yuck. Allni can say is run. Extremely unprofessional. This company will cost you thousands. They are not knowledgeable. Backwoods brains and all."
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Khristina Croston

March 11, 2024

5  out of  5
rating by Khristina Croston
"I called needing help, Becky and her team had it straightened out and coverage secured in less then 5 minutes!!! Great service, friendly and super helpful!! Highly recommend!!!"
We responded:
"Khristina, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Becky "
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Nick Addington

February 20, 2024

5  out of  5
rating by Nick Addington
"They worked with me when times were tough and I couldn't have asked for better service"
We responded:
"Thank you for the kind words and the review, Nick. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! We are always here. - Becky "
Profile photo of Heather

Heather

February 9, 2024

5  out of  5
rating by Heather
"Becky Lyons and her staff is amazing! They are always there when I need them and they are so helpful and knowledgeable. I would definitely recommend them 😁"
We responded:
"Heather, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. Thank you for your recommendation! - Becky "
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M&DCruiserLLC

October 23, 2023

5  out of  5
rating by M&DCruiserLLC
"Everyone in the office is very friendly, helpful, and knowledgeable. Any time I have called or went into the office, I have never had to wait, been placed on hold, or had to talk to an automated machine. I would recommend them to everyone. GREAT JOB!!!!! I look forward to our future business. THANK YOU FOR BEING AMAZING"
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Becky"
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Austin Tinnel

October 9, 2023

5  out of  5
rating by Austin Tinnel
"Awesome service! Was in the process of trading cars on my lunch, they quickly got my insurance transfered onto my new vehicle, less than 5 minutes and Jamie is emailing my new policy over to me. Been with state farm for years and wouldn't recommend anyone else other than Becky Lyons office. Give them a call they will make it happen!"
We responded:
"Austin, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. We are always here for you! - Becky "
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Tammy Johnson

September 15, 2023

5  out of  5
rating by Tammy Johnson
"Great company to be with"
We responded:
"Tammy, we appreciate you and your business! - Becky"
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Vernon McCarthy

August 28, 2023

5  out of  5
rating by Vernon McCarthy
"wonderful people been with them for twenty years saved my friends hundreds each month"
We responded:
"Vernon, I am so appreciative of your loyal business- thank you! I love when my customers are able to save money each month! - Becky "
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Brian Bostic

August 25, 2023

5  out of  5
rating by Brian Bostic
"Agents at this location go above and beyond to help with any needs or concerns. Very professional and knowledgeable."
We responded:
"Brian, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Becky "
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Bobbie Adkins

July 21, 2023

5  out of  5
rating by Bobbie Adkins
"Absolutely amazing! Was able to answer all my questions. The atmosphere was very welcoming and delightful."
We responded:
"Bobbie, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Becky"
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Brittany Metz

June 23, 2023

5  out of  5
rating by Brittany Metz
"I needed a business policy and they were fantastic helping me get exactly what I needed to excel in our business! Thank you Becky & Jamie!"
We responded:
"Brittany, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Becky"
Profile photo of Rachel HOLLINGSWORTH

Rachel HOLLINGSWORTH

May 25, 2023

5  out of  5
rating by Rachel HOLLINGSWORTH
"The ladies and Jake at Becky Lyons State Farm are extremely friendly, always willing to help and go the extra mile for you! Have to make a claim, they got you cover and make the process easy!"
We responded:
"Rachel, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Becky"
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Louis Roe, Jr.

May 3, 2023

5  out of  5
rating by Louis Roe, Jr.
"Has always been responsive and helpful to make sure my home and auto needs are met and up-to-date. I highly recommend! Becky and Jamie have both been instrumental in making sure I have comprehensive and affordable coverage."
We responded:
"Thank you Louis, home insurance and auto insurance are the backbone of your personal plan! Your recommendation is much appreciated 😊"
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Mike Altizer

April 28, 2023

5  out of  5
rating by Mike Altizer
"Beckley and her staff are very Friendly and quick to help you with your needs. Anytime I’ve called or walked in, they have always answered my concerns or questions promptly. I am very satisfied with Becky Lyons & her staff and State Farm Insurance…. Mike Altizer"
We responded:
"Mike, thank you for your kind review! I’m grateful for our customers who share feedback with us. We will always try to provide you with the best customer service experience possible! We appreciate your business."
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Patsy Tolley

April 6, 2023

5  out of  5
rating by Patsy Tolley
"Very helpful bunch"
We responded:
"This is purrrfect😸. Tell all your friends to give meowfice a call for a car insurance quote👍"
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Destini Brown

March 7, 2023

5  out of  5
rating by Destini Brown
"Very pleased with the staff here. They are very helpful and polite!"
We responded:
"Destini, I’m so happy for your great experience at our office! We strive to make your insurance as easy as possible! 😊 - Becky"
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Emily Johnson

March 1, 2023

5  out of  5
rating by Emily Johnson
"Becky and her staff are always friendly and willing to help! We have several policies from home, automobile to multiples life insurance policies. We appreciate the great rates they’re able to provide. Check them out for your insurance needs!!"
Profile photo of andrew sparks

andrew sparks

March 1, 2023

5  out of  5
rating by andrew sparks
"Becky Lyons State Farm is the absolute best! Everyone here goes above and beyond to help out and answer any questions that you have. Wouldn’t have insurance anywhere else!"
We responded:
"Thank you Andrew, your 5🌟 rating is much appreciated! Glad to know your Becky Lyons State Farm for life!"
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Shana Knight

February 21, 2023

5  out of  5
rating by Shana Knight
"We have had insurance with State Farm for 14 years. Becky and her staff are always extremely friendly and helpful. They have made the few times we have had to file a claim easy and stress free."
We responded:
"Thank you for being such a longtime State Farm customer, Shana! I am glad my team and I have been able to continue giving you a pleasant experience when it comes to meeting your insurance needs 😊 We appreciate your review! - Becky "
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kelly massey

February 17, 2023

5  out of  5
rating by kelly massey
"I was in need of life insurance and contacted Brandi Turner at State Farm in Summersville WV. Hands down the best experience I've had when purchasing an insurance policy! I highly recommend Becky Lyons State Farm Agency and her colleagues, especially Brandi Turner! Brandi was extremely kind and helpful throughout the entire process and made sure any questions I may have had about my policy were explained in detail and that I was comfortable with everything included in my policy. Again, I highly recommend Becky Lyons State Farm Agency and appreciate their teamwork and professionalism!"
We responded:
"Thank you Kelly! Life Insurance is our specialty, and Brandi does a great job. We appreciate your kind words and confidence in our office❤️"
Profile photo of Joshua Morgan

Joshua Morgan

February 17, 2023

5  out of  5
rating by Joshua Morgan
"Everyone at Becky Lyons State Farm is amazing. Incredibly easy to talk to and always make you feel warm and welcome."
We responded:
"Josh, we are glad you feel so well cared for! We want your experience to be amazing and easy😊. "
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Benjamin Odell

January 20, 2023

5  out of  5
rating by Benjamin Odell
"I highly recommend State Farm with Becky Lyons. The staff is always friendly and customer service is excellent!"
We responded:
"Thanks Ben, it’s always a pleasure taking care of your insurance needs! Your kind words are appreciated 😊"
Profile photo of Gage Dewitt

Gage Dewitt

December 28, 2022

5  out of  5
rating by Gage Dewitt
"Did the best work to get me insured and made sure everything was covered!"
We responded:
"Welcome to Becky Lyons State Farm Gage! We work hard to make sure your personal price plan fits your needs and budget😁. Thank you for choosing our office, and again, welcome to the State Farm family👋"
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Katie Houchin

November 30, 2022

5  out of  5
rating by Katie Houchin
"Best insurance I've ever dealt with! The staff are wonderful! Jamie and Stacy are my favorite! They are always so sweet! Plus my bill is affordable! Very happy with State Farm Insurance in Summersville."
We responded:
"That’s great news! Your right, Jamie and Stacey are awesome and care about our customers like family☺️ Thank you for letting us know about your experience 💐"