Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Addington

Nick Addington

February 20, 2024

5  out of  5
rating by Nick Addington
"They worked with me when times were tough and I couldn't have asked for better service"
We responded:
"Thank you for the kind words and the review, Nick. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! We are always here. - Becky "
Profile photo of Heather Cogar

Heather Cogar

February 9, 2024

5  out of  5
rating by Heather Cogar
"Becky Lyons and her staff is amazing! They are always there when I need them and they are so helpful and knowledgeable. I would definitely recommend them 😁"
We responded:
"Heather, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. Thank you for your recommendation! - Becky "
Profile photo of M&DCruiserLLC

M&DCruiserLLC

October 23, 2023

5  out of  5
rating by M&DCruiserLLC
"Everyone in the office is very friendly, helpful, and knowledgeable. Any time I have called or went into the office, I have never had to wait, been placed on hold, or had to talk to an automated machine. I would recommend them to everyone. GREAT JOB!!!!! I look forward to our future business. THANK YOU FOR BEING AMAZING"
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Becky"
Profile photo of Austin Tinnel

Austin Tinnel

October 9, 2023

5  out of  5
rating by Austin Tinnel
"Awesome service! Was in the process of trading cars on my lunch, they quickly got my insurance transfered onto my new vehicle, less than 5 minutes and Jamie is emailing my new policy over to me. Been with state farm for years and wouldn't recommend anyone else other than Becky Lyons office. Give them a call they will make it happen!"
We responded:
"Austin, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. We are always here for you! - Becky "
Profile photo of Tammy Johnson

Tammy Johnson

September 15, 2023

5  out of  5
rating by Tammy Johnson
"Great company to be with"
We responded:
"Tammy, we appreciate you and your business! - Becky"
Profile photo of Vernon McCarthy

Vernon McCarthy

August 28, 2023

5  out of  5
rating by Vernon McCarthy
"wonderful people been with them for twenty years saved my friends hundreds each month"
We responded:
"Vernon, I am so appreciative of your loyal business- thank you! I love when my customers are able to save money each month! - Becky "
Profile photo of Brian Bostic

Brian Bostic

August 25, 2023

5  out of  5
rating by Brian Bostic
"Agents at this location go above and beyond to help with any needs or concerns. Very professional and knowledgeable."
We responded:
"Brian, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Becky "
Profile photo of Bobbie Adkins

Bobbie Adkins

July 21, 2023

5  out of  5
rating by Bobbie Adkins
"Absolutely amazing! Was able to answer all my questions. The atmosphere was very welcoming and delightful."
We responded:
"Bobbie, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Becky"
Profile photo of Brittany Metz

Brittany Metz

June 23, 2023

5  out of  5
rating by Brittany Metz
"I needed a business policy and they were fantastic helping me get exactly what I needed to excel in our business! Thank you Becky & Jamie!"
We responded:
"Brittany, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Becky"
Profile photo of Rachel HOLLINGSWORTH

Rachel HOLLINGSWORTH

May 25, 2023

5  out of  5
rating by Rachel HOLLINGSWORTH
"The ladies and Jake at Becky Lyons State Farm are extremely friendly, always willing to help and go the extra mile for you! Have to make a claim, they got you cover and make the process easy!"
We responded:
"Rachel, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Becky"
Profile photo of Louis Roe, Jr.

Louis Roe, Jr.

May 3, 2023

5  out of  5
rating by Louis Roe, Jr.
"Has always been responsive and helpful to make sure my home and auto needs are met and up-to-date. I highly recommend! Becky and Jamie have both been instrumental in making sure I have comprehensive and affordable coverage."
We responded:
"Thank you Louis, home insurance and auto insurance are the backbone of your personal plan! Your recommendation is much appreciated 😊"
Profile photo of Mike Altizer

Mike Altizer

April 28, 2023

5  out of  5
rating by Mike Altizer
"Beckley and her staff are very Friendly and quick to help you with your needs. Anytime I’ve called or walked in, they have always answered my concerns or questions promptly. I am very satisfied with Becky Lyons & her staff and State Farm Insurance…. Mike Altizer"
We responded:
"Mike, thank you for your kind review! I’m grateful for our customers who share feedback with us. We will always try to provide you with the best customer service experience possible! We appreciate your business."
Profile photo of Patsy Tolley

Patsy Tolley

April 6, 2023

5  out of  5
rating by Patsy Tolley
"Very helpful bunch"
We responded:
"This is purrrfect😸. Tell all your friends to give meowfice a call for a car insurance quote👍"
Profile photo of Destini Brown

Destini Brown

March 7, 2023

5  out of  5
rating by Destini Brown
"Very pleased with the staff here. They are very helpful and polite!"
We responded:
"Destini, I’m so happy for your great experience at our office! We strive to make your insurance as easy as possible! 😊 - Becky"
Profile photo of andrew sparks

andrew sparks

March 1, 2023

5  out of  5
rating by andrew sparks
"Becky Lyons State Farm is the absolute best! Everyone here goes above and beyond to help out and answer any questions that you have. Wouldn’t have insurance anywhere else!"
We responded:
"Thank you Andrew, your 5🌟 rating is much appreciated! Glad to know your Becky Lyons State Farm for life!"
Profile photo of Shana Knight

Shana Knight

February 21, 2023

5  out of  5
rating by Shana Knight
"We have had insurance with State Farm for 14 years. Becky and her staff are always extremely friendly and helpful. They have made the few times we have had to file a claim easy and stress free."
We responded:
"Thank you for being such a longtime State Farm customer, Shana! I am glad my team and I have been able to continue giving you a pleasant experience when it comes to meeting your insurance needs 😊 We appreciate your review! - Becky "
Profile photo of kelly massey

kelly massey

February 17, 2023

5  out of  5
rating by kelly massey
"I was in need of life insurance and contacted Brandi Turner at State Farm in Summersville WV. Hands down the best experience I've had when purchasing an insurance policy! I highly recommend Becky Lyons State Farm Agency and her colleagues, especially Brandi Turner! Brandi was extremely kind and helpful throughout the entire process and made sure any questions I may have had about my policy were explained in detail and that I was comfortable with everything included in my policy. Again, I highly recommend Becky Lyons State Farm Agency and appreciate their teamwork and professionalism!"
We responded:
"Thank you Kelly! Life Insurance is our specialty, and Brandi does a great job. We appreciate your kind words and confidence in our office❤️"
Profile photo of Joshua Morgan

Joshua Morgan

February 17, 2023

5  out of  5
rating by Joshua Morgan
"Everyone at Becky Lyons State Farm is amazing. Incredibly easy to talk to and always make you feel warm and welcome."
We responded:
"Josh, we are glad you feel so well cared for! We want your experience to be amazing and easy😊. "
Profile photo of Benjamin Odell

Benjamin Odell

January 20, 2023

5  out of  5
rating by Benjamin Odell
"I highly recommend State Farm with Becky Lyons. The staff is always friendly and customer service is excellent!"
We responded:
"Thanks Ben, it’s always a pleasure taking care of your insurance needs! Your kind words are appreciated 😊"
Profile photo of Gage Dewitt

Gage Dewitt

December 28, 2022

5  out of  5
rating by Gage Dewitt
"Did the best work to get me insured and made sure everything was covered!"
We responded:
"Welcome to Becky Lyons State Farm Gage! We work hard to make sure your personal price plan fits your needs and budget😁. Thank you for choosing our office, and again, welcome to the State Farm family👋"
Profile photo of Katie Houchin

Katie Houchin

November 30, 2022

5  out of  5
rating by Katie Houchin
"Best insurance I've ever dealt with! The staff are wonderful! Jamie and Stacy are my favorite! They are always so sweet! Plus my bill is affordable! Very happy with State Farm Insurance in Summersville."
We responded:
"That’s great news! Your right, Jamie and Stacey are awesome and care about our customers like family☺️ Thank you for letting us know about your experience 💐"
Profile photo of Tina Roach

Tina Roach

October 4, 2022

5  out of  5
rating by Tina Roach
"If you need vehicle, life or home insurance Becky Lyons State Farm is the place to go. Everyone is very friendly and strive to find you the best policy to fit your needs. Way to go team, I look forward to many more years with yall!!!"
We responded:
"Tina, it’s awesome to hear your opinion! We always want to fit you with a personal price plan that meets your individual needs👍😊. We appreciate these kind words ❤️"
Profile photo of Sharon Kincaid

Sharon Kincaid

October 4, 2022

5  out of  5
rating by Sharon Kincaid
"Everyone at Becky's office is so helpful and very easy to talk to. They always help me when I call in a prompt manner. Thanks guys"
We responded:
"Thank you Sharon, we always want to be helpful and meet your insurance needs! 😊"
Profile photo of Jacob Knight

Jacob Knight

October 3, 2022

5  out of  5
rating by Jacob Knight
"This Agent is the Best Agent for Everything. She and her staff legitly treat you like a neighbor like State Farm stands for. I would recommend Becky Lions State Farm to everyone in the state. If you can read this Becky you the best."
We responded:
"Jacob, LOVE THE PICTURE!!!! It’s always a pleasure getting to take care of your insurance, from the time you started driving, and looking forward to a lifetime 🥳 👍"
Profile photo of Micaila Fleming

Micaila Fleming

October 1, 2022

5  out of  5
rating by Micaila Fleming
"Such a wonderful office! They are all so helpful and are eager to find the right policy for you!"
We responded:
"Micaila, thank you for your kind words! It is wonderful to get to take care of you guys. We try to match the policy to the need.😊"