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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Peracchio

May 4, 2026

5  out of  5
rating by Robert Peracchio
"They have been fantastic to work with. Always taking care of my insurance needs and questions."
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Matt Deal

April 30, 2026

5  out of  5
rating by Matt Deal
"This is a top notch agency who goes above and beyond in the time of need when handling a claim or issue. My contact, Jamie Sparks, has always been extremely professional is explaining my options, and trying to get me the best value at the lowest cost. I highly recommend giving her a call!"
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Muscaro Kirakosyan

April 30, 2026

5  out of  5
rating by Muscaro Kirakosyan
"I stopped by Becky Lyons - State Farm Insurance Agent and was really impressed with how welcoming everyone was from the moment I walked in. Dealing with insurance can usually feel pretty confusing and boring, but the team here makes everything so simple to understand and they actually seem to care about helping you find what you need. It is a clean and professional spot where you don't feel rushed, and they are great at answering even the smallest questions with a smile. If you are looking for a place that treats you like a real person instead of just another number, this office is definitely worth a visit."
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Nathan Ramsey

April 15, 2026

5  out of  5
rating by Nathan Ramsey
"Brandi is the best! Cut my premium in 1/2 with better coverage!!!"
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NATALIE STOVER

April 14, 2026

5  out of  5
rating by NATALIE STOVER
"Everything went very great. Supper nice."
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Michael

April 9, 2026

5  out of  5
rating by Michael
"I spoke with Jamie and she was great. She answered all of my questions and walked me through the final process. They made it really easy and their rates were the best of anyone else inthe state today."
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Misty

April 2, 2026

5  out of  5
rating by Misty
"Amazing service and everything"
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Abby Miller

March 27, 2026

5  out of  5
rating by Abby Miller
"I would like to thank Rena with all you have helped me with. Thanks again!"
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Emily Mace

March 24, 2026

5  out of  5
rating by Emily Mace
"We’ve had a great experience with Stacey at State Farm! She’s easy to talk to, super helpful, and always gets back to us fast. She makes everything simple and stress-free. So glad we chose her as our agent!"
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Saltana Bassett

March 20, 2026

5  out of  5
rating by Saltana Bassett
"I've had insurance off and on with this company for the past 4 years, due to my own financial situation, and every time they have treated me wonderfully and have worked with my unique situations to the best of their ability and knowing the situation they have treated me kindly. I will use this insurance company and agent as my insurer as long as I'm able."
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D RW

March 11, 2026

5  out of  5
rating by D RW
"I had a awesome experience purchasing a homeowners policy today. Brandy was amazing and I would definitely recommend going to this office in Summersville. Thanks for the zero sugar Dr. Pepper 😊😊"
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Quentin Scott

March 3, 2026

5  out of  5
rating by Quentin Scott
"Great service and really friendly and helpful folks working in the office"
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Stephanie Renee

February 27, 2026

5  out of  5
rating by Stephanie Renee
"Brandi sold us our Insurance when we got married. I had no clue what we needed, she was very informative and did all the work. When our Son was born, she reached out and I'm glad she did. It's paid up now. She is like Family and we love her!"
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Brandyn Cool

February 6, 2026

5  out of  5
rating by Brandyn Cool
"By far the best place for auto insurance! Jamie is always extremely helpful answering any questions I have. Thanks again!"
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Jerry Drennen

February 4, 2026

5  out of  5
rating by Jerry Drennen
"I chose state farm as they were closest to the dmv when I was getting a vehicle registered and gave a good price. They even helped me transfer to my home town so I didn’t have to drive over an hour round trip. Wonderful staff. Highly recommend."
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Stacy Spencer

January 29, 2026

5  out of  5
rating by Stacy Spencer
"Everyone is so friendly & helpful here! We love working with Leslie!"
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Susan King

January 29, 2026

5  out of  5
rating by Susan King
"I contacted Leslie Wood at Becky Lyons, State Farm when my daughter was turning 16 and about to start driving. I had priced insurance for my teen driver at my current insurance company, Progressive, and other companies. It was so expensive that I could not afford to let her drive until I called Leslie. Leslie evaluated my entire situation. She listened to my needs and was able to help me. We added my daughter and her car to my new insurance policy at a fraction of the cost of other companies without sacrificing quality. I highly recommend Leslie Wood and Becky Lyons, State Farm Insurance."
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Amanda Komorowski

January 9, 2026

5  out of  5
rating by Amanda Komorowski
"I am a State Farm customer thru the Summersville office. I always have wonderful customer service (shout out to Jamie Sparks)! The prices are affordable, the coverage is great, and the team is very professional. I would recommend everyone to get a quote thru State Farm Becky Lyons."
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Deborah Martin

September 24, 2025

5  out of  5
rating by Deborah Martin
"A very knowledgeable and welcoming agency. Highly recommend Becky & her staff."
We responded:
"Deborah, it was a pleasure meeting you! We look forward to serving you and your insurance needs 😊"
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layla jade

April 29, 2025

5  out of  5
rating by layla jade
"Had the pleasure of being in the office multiple times. Every time the entire staff is super friendly and helpful! Office atmosphere is welcoming and looks awesome! ❤️"
We responded:
"Thanks Layla, you’re just one of the gang! Appreciate the words of encouragement, come back soon🌹"
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Paige Roach

March 7, 2025

5  out of  5
rating by Paige Roach
"We recently had a vehicle totaled and statefarm made this stressful situation a breeze. From answering every question to paying for the total loss, they made the process simple. The statefarm app made everything super easy and everything I needed was right in the palm of my hands. They proceeded with the tow and the rental was setup, appointment and all. I didn't have to do anything. Statefarm knows how to take care of you! Thank you statefarm!!!"
We responded:
"Thank you Paige, the State Farm mobile app is extremely user friendly, I’m so happy you had a good experience during a difficult time😊"
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Miss Anonymous

August 23, 2024

1  out of  5
rating by Miss Anonymous
"Don't waste your time here. If you have questions, they will not give you the right answers, they are not knowledgeable and then they are unwilling to call the underwriter. Extremely unprofessional. I called for a quote in a new state and the licensed agent who wants to assure me how capable she is changed my address to the address that I quoted before I even know decided to switch. Becky Lyons is a terrible business owner. She straight up, refused to give me her district manager's name and phone number. This agent went to far as to forward all my calls to state farm to thier office making it impossible to call my agent in Tennessee from my phone number."
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Sammy Wampler

August 23, 2024

1  out of  5
rating by Sammy Wampler
"Yuck yuck yuck. Allni can say is run. Extremely unprofessional. This company will cost you thousands. They are not knowledgeable. Backwoods brains and all."
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Khristina Croston

March 11, 2024

5  out of  5
rating by Khristina Croston
"I called needing help, Becky and her team had it straightened out and coverage secured in less then 5 minutes!!! Great service, friendly and super helpful!! Highly recommend!!!"
We responded:
"Khristina, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Becky "
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Nick Addington

February 20, 2024

5  out of  5
rating by Nick Addington
"They worked with me when times were tough and I couldn't have asked for better service"
We responded:
"Thank you for the kind words and the review, Nick. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! We are always here. - Becky "